Residential Case Manager Specialist

Company: Rosecrance Inc.
Location: Rockford
Posted on: February 18, 2026

Job Description:

Job Description Job Description Our job is hope. Join a purpose-driven community of champions. Position Purpose: Provides case management and supportive services for clients being treated in residential treatment. Facilitate client engagement in treatment services and successfully transition clients through levels of care to support early recovery. Provide continuity of program services in an ethical, legal, and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the support of delivery of addictions treatment services to clients and their families and to facilitate the issues of recovery into their daily living situations. Qualifications/Basic Job Requirements: • Bachelor’s degree in Psychology, Counseling, Social Work, Addiction Studies or other related field, or equivalent experience and training • Demonstrated education, training, or experience in the behavioral health/human services. • Excellent written and oral communication skills, • Computer proficiency required, • Ability to navigate and complete documentation in the electronic healthcare record, • Ability to accurately complete required documentation within the prescribed time frames • Ability to quickly establish rapport with both clients and families; and motivate engagement in support systems identified through case management. • Ability to present and coordinate lectures for clients, families, staff, or community resources. • Self-starter with ability to work independently and within a team environment. • Valid driver’s license and ability to meet Agency insurance requirements, • Belief in the mission and vision of Rosecrance Essential Responsibilities: Work hours prescribed by the supervisor and any additional hours deemed necessary for the responsibilities assigned. Overtime may be required. Work as a member of the residential treatment team. Employ engagement strategies to increase client understanding of and motivation to complete treatment to support recovery. Engage friends, family, and referral sources to support client engagement in treatment. Facilitate case management sessions to support clients removing barriers to treatment and recovery. Complete work-related documentation to support the early recovery process. Assist with the completion of required documentation. Facilitate external communication needs such as legal, employment, etc. Collaboration with counseling, nursing, and psychiatric staff to support client’s clinical needs. Transport clients as required. Work as a member of the RHC treatment team. Attend all scheduled meetings of staff, such as treatment plan reviews, shift meetings or appropriate committee meetings as designated. Read all logs and obtain pertinent information from staff of previous shifts, counselors, staff, etc. Record daily all pertinent information based on observations and involvement with the group and communicate this information to other staff. Understand and comply with all principles established by the Rosecrance Corporate Compliance Program and Code of conduct. Deliver exceptional customer service consistently to every customer. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance. Assume other related responsibilities as assigned by management Schedule: 8-hour shifts Schedule: Sunday-Thursday 8am-4:30pm. Pay : Based on education, experience and credentials Starting Pay: $21.11/hr. Additional $.50/hr. with CADC certification Shift differentials: Additional pay based on regularly scheduled shift hours Second shift (majority of hours between 3pm and 11pm): $.25/hr. Third shift (majority of hours between 10pm and 7am): $.50/hr. Work Location: Rosecrance GriffinWilliamson Campus - Rockford, IL O nsite Benefits: Rosecrance values its employees and offers a comprehensive benefits package, including: Salary based on education, experience, and credentials Medical, dental, and vision insurance with multiple plan options to meet your needs 401(k) plan with employer match and discretionary employer contribution Group Life Insurance including LTD and AD&D Tuition assistance and licensure/certification reimbursement Paid Time Off, sick time, bereavement leave Referral program earning up to $1,000 per hire! Wellness plan with certain facilities offering an on-site gym Daily pay available through financial wellness provider: UKG Wallet About Us: Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives. We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope. Health and Safety: Committed to upholding a drug-free environment, we prioritize the safety and well-being of both our employees and those under our care. Our zero-tolerance policy extends to all forms of drug use, including marijuana. As a part of our hiring process, candidates are required to undergo an occupational health screening, further ensuring the safety and security of our workplace community. Equal Employment Opportunity: Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position. Partnerships: Rosecrance proudly participates in the AARP Employer Pledge Program and is a partner of MSEP (Military Spouse Employment Partnership).

Keywords: Rosecrance Inc., Orland Park , Residential Case Manager Specialist, Healthcare , Rockford, Illinois