Communications Senior Associate
Company: JPMorganChase
Location: Chicago
Posted on: April 1, 2026
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Job Description:
Description We are looking for a strategic communicator to join
the JPMorganChase’s Commercial & Investment Banking communications
team supporting the Digital & Platform Services organization. As a
Communications Senior Associate within Commercial & Investment
Banking (CIB), you will support the Digital & Platform Services
(D&PS) organization. D&PS accelerates transformation within
Commercial & Investment Banking by uniting Technology, Operations,
Digital Innovation, AI, and Data teams to create future-ready
products and platforms. In this dynamic role, you will support
internal communications for the Commercial & Investment Bank
Technology Communications team, including key initiatives, programs
and providing executive communications support. You'll craft
compelling narratives that blend complex technical concepts with
engaging stories, leading transformation and innovation. In this
role you will translate technical ideas for both technical and
business audiences. Job responsibilities Serve as a communications
partner for CIB Technology programs, internal and executive
communications Support strategic communications plans and campaigns
to meet our business and employee engagement needs; partner with
leadership, business management, human resources partners and other
stakeholders to ensure a cohesive communications strategy to tell a
holistic story; write executive communications for executives in
their voice and style. Partner with other executive communications
partners across CIB Technology, Global Technology and across lines
of business. Write content for intranet articles and other
editorial needs. Manage broadcast email publication scheduling and
use Targeted Email tool to distribute large-scale broadcast
messages to D&PS employees; use data to identify patterns and
adjust communications strategy accordingly to be most effective.
Ensure consistency of messaging and engagement with broader
business or firmwide programs and strategic initiatives/priorities,
such as AI for Tech and app and infrastructure modernization.
Required qualifications, capabilities, and skills : 5 plus years of
corporate communications experience, Technology and Content
including extensive hands-on writing, editing, project management,
presentation building and executive communications Experience
working with C-suite executives with demonstrated success
developing executive-level messages, providing communications
counsel to senior management teams, and executing strong
communications strategies. Excellent writing skills with a strong
ability to take complex technology stories into a compelling and
relatable narrative. Organized self-starter, project manager and
multi-tasker with a proven ability to track complex and overlapping
milestones and manage multiple priorities and urgent deadlines;
outstanding judgment and interpersonal skills, including partnering
effectively with executives, peers and other functional groups
across the company. Curious and interested in learning and willing
to bring new ideas to the table. Preferred qualifications,
capabilities, and skills An understanding of the financial services
industry and current technology/AI landscape Experience in
technology communications and change management External
communications knowledge About Us J.P. Morgan’s Commercial &
Investment Bank is a global leader across banking, markets,
securities services and payments. Corporations, governments and
institutions throughout the world entrust us with their business in
more than 100 countries. The Commercial & Investment Bank provides
strategic advice, raises capital, manages risk and extends
liquidity in markets around the world.
Keywords: JPMorganChase, Orland Park , Communications Senior Associate, IT / Software / Systems , Chicago, Illinois
