Transactions Specialist II / Weekends
Company: JPMorganChase
Location: Chicago
Posted on: April 4, 2026
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Job Description:
Description Join Chase, where you will have the opportunity to
make real innovative impacts to our customers and be part of a
dynamic environment where every day brings new challenges and
opportunities. As a Transactions Specialist II within
JPMorganChase, you will play a crucial role in processing and
servicing transactions, ensuring smooth operations for all customer
accounts. Your responsibilities include handling document
transactions, which may involve moderately complex tasks within a
structured and supervised environment. You will be tasked with
extracting checks and remittances from envelopes, inputting data
into systems, and maintaining the highest standards of production
and accuracy. Your critical thinking and problem-solving skills are
essential for success in this role. Job responsibilities Process
and clear transactions, adhering to established routines and
procedures, ensuring accuracy and timeliness. Handle customer
inquiries and requests related to account balances and
transactions, providing a positive customer experience at all
touchpoints Escalate non-routine issues to senior team members,
applying common sense and experience of similar situations to
identify potential solutions. Contribute to innovation efforts by
applying knowledge of artificial intelligence and automation to
optimize transaction processes. Maintain up-to-date knowledge of
market products and industry regulations, using this knowledge to
ensure compliance in all transaction activities. Required
qualifications, capabilities, and skills Baseline knowledge of
transaction management processes, including processing, clearing,
servicing, researching, and settling transactions. Demonstrated
ability to handle customer inquiries and requests, with a focus on
providing a positive customer experience. Experience with
escalating non-routine issues, applying common sense and experience
of similar situations to identify potential solutions. Developing
proficiency in artificial intelligence and automation, with
experience applying these technologies to optimize transaction
processes. Familiarity with market products and industry
regulations, with the ability to apply this knowledge to ensure
compliance in transaction activities. High school diploma or GED
required. Physical requirements: sitting up to 95% of the time,
standing up to 10% of the time, lifting up to 5% of the time and up
to 50 pounds, walking up to 10% of the time. Preferred
qualifications, skills, and capabilities Familiarity or developing
knowledge of automation and process optimization tools or
technologies. Security Clearance Requirement: A Government Security
Clearance, including Public Trust clearance, will be required for
this position. As a condition of employment, the selected candidate
must successfully complete a comprehensive background screening to
obtain the necessary clearance. This process includes, but is not
limited to: Fingerprints Credit check Proof of U.S. Citizenship,
Acceptable documents may include a U.S. passport, certificate of
naturalization, or original/certified birth certificate.
Verification of employment history Educational background Criminal
record check Tax filing history (possibly) References Information
on relatives including citizenship 7 Year Travel History 7 Year
Residence History Government interview completion and favorable
background investigation. Other relevant verifications as mandated
by federal requirements Employment is contingent upon the
candidate’s ability to meet all requirements for government
security and Public Trust clearance. Following hire, failure to
maintain this clearance may result in termination of employment.
Schedule: Friday Thru Monday (8AM-6:30PM) Differential: 10%
Keywords: JPMorganChase, Orland Park , Transactions Specialist II / Weekends, IT / Software / Systems , Chicago, Illinois
