Digital Asset Management (DAM) Administrator-Senior Associate
Company: JPMorganChase
Location: Chicago
Posted on: April 1, 2026
|
|
|
Job Description:
Description Your work will shape how Commercial & Investment
Bank (CIB) Marketing operates in an AI-enabled future. We're
looking for a DAM Administrator to manage and grow our digital
asset platform—a critical piece of infrastructure that connects our
content to the AI tools transforming how we work. As a Digital
Asset Management (DAM) Administrator on the Commercial & Investment
Bank (CIB) Marketing team, you will manage day-to-day operations of
CIB Marketing's digital asset platform, supporting the marketers,
writers, and creatives who produce world-class campaigns and
thought leadership. Your focus: keeping assets organized,
accessible, and ready for the AI-powered tools we're adopting.
Every day brings different challenges—from onboarding new content
to troubleshooting integrations to retiring outdated assets." Job
responsibilities Serve as the administrator of the CIB Marketing
DAM containing digital images, video, and audio files for all lines
of business within Commercial & Investment Bank Manage the asset
life cycle to ensure assets are properly tagged and stored for
retrieval or publishing. Recommend and implement process or DAM
structural changes to improve overall effectiveness of the DAM in
marketing operations. Manage the user base, including approving new
users and assigning roles within the DAM Assist and coach users in
the use of the DAM and resolve user issues. Escalate technical
issues to either the internal technical team or to vendors.
Participate as a key member of the team that will migrate the DAM
to a cloud-based application and integrate new AI-powered
applications with it Gather and provide operational metrics for
scheduled marketing operations performance reporting Complete any
vendor-provided training to improve working knowledge of the
application and obtain certifications as part of professional
development Required qualifications, capabilities and skills:
Bachelor’s Degree in marketing, graphic arts, library science, or
information systems 2 years of experience using a digital asset
management application like Adobe AEM Assets, Widen, or Bynder
Familiarity with assigning and maintaining metadata and tags, and a
DAM folder structure An understanding of the marketing content
development life cycle and the role of the DAM Ready to learn new
ways of work that are enabled by GenAI An eye for detail with an
appreciation for avoiding “garbage in, garbage out” A team player
who can work across organizational lines when needed Preferred
qualifications, capabilities and skills: A self-starter who is
comfortable working in a fast-paced, high-performing culture
Keywords: JPMorganChase, Orland Park , Digital Asset Management (DAM) Administrator-Senior Associate, PR / Public Relations , Chicago, Illinois
